Privacy Policy
Last updated 10 October 2026This policy explains what the ticketing website for the 52nd Petanque World Championships collects about you, why we collect it, how long we keep it, and what rights you have under Thailand's Personal Data Protection Act (PDPA).
1What we collect
When you register we collect your full name, email address, phone number, country, gender, date of birth, and your national ID or passport number. When you buy tickets we collect the name and identity document number of every attendee on the order, along with the booker's email and phone, the seating zone and the match days selected. If you sign in with Google we receive only your name, email address and Google account ID. We never see your Google password and have no access to your Gmail, files or anything else in your Google account. We also record the IP address and device type used to sign in, and IP addresses that send unusually frequent requests, so we can detect and block unusual access.
2How we use it
Issuing tickets and verifying ticket holders at the gate · Telling you about your order and delivering your tickets · Handling name changes and ticket transfers · Preventing fraud and impersonation · Producing aggregate sales statistics that do not identify individuals.
3Why we ask for an ID or passport number
Tickets are issued in the holder's name. Staff must confirm that the person at the gate matches the name on the ticket, so the document number is required for entry and to prevent ticket resale. We do not store the number in plain text. It is encrypted with AES-GCM, and only a partially masked form (such as 1xxxxxxxxxx21) is kept for display.
4Sharing
We do not sell or trade your personal data with anyone. We share only what is necessary with the tournament organisers and gate staff for ticket checks, with the payment provider once payment opens, and with government authorities when required by law.
5Security
Passwords are hashed with argon2id, so we cannot read them · Identity document numbers are encrypted before being stored · All traffic travels over HTTPS · Back-office access is limited to authorised staff, and every change to an order is logged with who did it and when.
6How long we keep it
Order and ticket records are kept for one year after the tournament, for dispute resolution and event reporting · Account details are kept until you ask us to delete them · Sign-in logs are kept for no more than 90 days.
7Your rights
You may request access to, a copy of, correction of, deletion of, or restriction on the use of your data, object to its processing, and withdraw consent at any time. Basic details can be edited yourself on the profile page · For anything else contact us using the details below and we will respond within 30 days. Note that deleting data tied to an unused ticket may prevent you from entering the venue.
8Cookies
We use only cookies that are strictly necessary for the site to work: a session cookie that keeps you signed in. It is httpOnly and cannot be read by JavaScript. We do not use advertising or cross-site tracking cookies.
Contact us
For questions about your personal data or to exercise your rights, contact:
kkusportsdivision@gmail.com